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Customer Success Stories
In 1993, we set out with the firm resolve of providing the highest quality of services. Today, we are proud to have so many delighted customers. Read about the success our customers have experienced working with us.
The Lexington Chamber of Commerce
The Lexington Chamber of Commerce promotes and services the businesses in Lexington, MO and surrounding areas, but they are also have the unique distinction of sharing the same location as license bureau and running the license bureaus offices in Lexington, MO and Richmond, MO. When the Missouri State Department of Revenue decided to perform a statewide upgrade of the network routers in all of the license bureaus, Chamber Executive Director Carl Wheat and Lexington license bureau Jan Florence called us to help them reconfigure the network setup in the Lexington license bureau and the chamber of commerce.
Tom and Candy Hufft Almost everyone who uses a computer needs the occasional assistance from an IT Professional. But, not everybody who claims they can fix computers is an expert. An encounter with one of these individuals can leave you with an unresponsive or non-working computer. Tom and Candy Hufft were recently put in a bind when a moonlighting computer technician severed their computer's connection to the Internet which brought their Home-Based businesses to a grinding halt. With no hope in sight, they turned to us throw them a lifeline to get their computer (and businesses) running again.
Bartleby Content When you get a new computer, you face the challenge of trying to do a successful file transfer with data that is stored on your current computer. It’s a challenge that you often don't even realize or stop to think about until the new computer is set up and booted for the first time. If you’re one of the individuals that has decided to make the switch from a Windows PC to a Macintosh, the challenge can be greater. Diane Doran with Bartleby Content decided to make the switch and to make her life easier, she called us to assist her in getting all of her important data transferred to her new computer.
St. James Catholic Church Information is at the heart of what most nonprofit organizations do and because of this, information technology plays an increasingly essential role. All nonprofits need some level of technology, without it, they wouldn't exist. Many non-profits don’t have the luxury of good technical expertise and have to rely on word of mouth to make technology decisions. In need of good advice on now work to connect his organization with the right technology to support their efforts, Ross Beaudoin was referred to us to help him with formulating a game plan to upgrade several older computers in his office.
Tryon & Heideman By simply visiting certain, infected popular Web sites, home and business Internet surfers using Internet Explorer on a PC may indirectly download spyware onto their desktop computers, which in turn will cause it to malfunction. Mary Heidelman of Tryon & Heidelman was surfing the Internet for work related content after business hours when her computer displayed an error message and shut down suddenly. Fearing the worse, she called us to save her computer.
Ed’s Trophies and Awards We like our customers to get as much life as they can from their computers, but we all reach that point where we have to retire our old computer and purchase a new one. When an older computer started to require more and more repairs, Joe Ozbolt with Ed’s Trophies and Awards decided it was time to replace it. We agreed and proceeded to start the process get him a computer that would perform the tasks he required.
Midwest Contract Services Midwest Contact Services is a janitorial service with a handful of employees, each one vital to the success of the company...and not one them experienced in computer tech support. So when their Internet connection became unstable after switching Internet Service Providers, they were truly at a loss. Having dealt with poor computer support in the past, owner Michael Walker was at a loss as to call for help until his accountant referred him to us.
Interstate Electrical Construction Most small business users have adapted well to using personal computers in their office environment. Despite things like spyware, viruses, and confusing techo lingo, they have become reasonably comfortable in the world of e-mail, word-processing, and Internet. But when it comes to arcane world of installing hardware, dealing with “complicated” stuff like malfunctioning windows, rather than getting frustrated, small businesses like Interstate Electrical Construction and it’s owner Dan Smith call us to get his computers back on track.
Quick Service Heating Cooling Are you tired of dealing with unreliable computer guys who NEVER answer their phones? You call them for help, and they don't call you back. When you finally get them on the phone they come out and see you when it benefits them. As a final insult, they charge you for work that you are not satisfied with. Robert McClelland of Quick Service Heating and Cooling decided enough was enough. Trusting the recommendation of his (and our) customer Verne Christensen, he called us to get his network up running.
RLS Trucking Many small business start off by sharing office space with another small business. At some point, one or both business grow to the point where they no longer co-exist with another business. When Robert Shaw, owner of RLS Trucking took over the space he once shared with another business, he needed help with the purchase of new computers, new Internet setup, a new wireless network and the help of a company that would help him get everything in place. Click here to continue
Dynamic Dialog While it is rare, it is possible for the hard drive in multiple computers in your home or office to fail at the same time. Anybody who has experienced a hard drive crash knows the sinking feeling that accompanies the realization that your important data may be lost forever. Marty Stanley owner of Dynamic Dialog faced this situation a few months ago. With a deadline to meet, she was counting on us to save her immediate projects and all of business data.
Hispanic Chamber of Commerce After inserting her USB Flash Drive in her computer, Brenda Salcedo, Membership Services Director with the Hispanic Chamber of Commerce heard a loud pop and her computer was dead. Her first thought was that she lost 10 years worth of data including chamber of commerce documents, the membership database and several dozen photographs taken at various functions. Her second thought was to call us to retrieve the information from her broken computer.
El Ranchito Auto Sales and Service Starting a small business is a challenging endeavor when you consider all of the things that have to be accomplished before you open the doors. Add the task of integrating the right technology into a new business, it’s enough to make you throw in the towel. Business owner Ricardo Zavala faced an uncertain future with the computers he purchased for his company, until we came out to help him get his business off to a good start.
The Clubhouse When a small business calls us to remove spyware, we spend an average of 2.8 hours per infected computer. Removing spyware keeps us busy, but for the average small business it adds up to lost profits and reduced productivity. Imagine the frustration experienced by Darrah Dayson, the owner of The Clubhouse when unauthorized web surfing resulted in their computer becoming infecting spyware.
Dr. James E. Carter Laptops are wonderful -- most of the time. They offer a lot of advantages that desktop computers can’t offer, but they are fragile machines and don’t take well to abuse. So what do you do when your laptop stops working? You do what Dr. James Carter did and call us. We have developed a reputation of bringing computer equipment back from the dead.
Law Office of Ray Kowalczewski Everyone wants a wireless network, but due to security issues and the challenges of setting one up, many people are still reluctant to make the jump. We all have sensitive information on our computers and it would be devastating to most people if that information “leaked” out. Up until recently, Tax Attorney Ray Kowalczewski was one of those reluctant to install wireless because of the sensitive client information he has. He called us because he knew that we make his wireless networking experience better, easier, and safer, making his network secure from prying eyes.
Bev Ruth When you call a computer company to come onsite and fix your computer, you expect your problems to be resolved and a guarantee that the person who fixed your computer will return at no charge if you experience the same problem. Bev Ruth recently had her computer serviced by a local computer service company. After several hours worth of time and money, the computer still wasn’t working. When she called to have the technician come back, the company wanted to charge her additional money to fix a problem that should have been fixed the first time. Lucky for Bev, there are still companies like us who believe in treating the customer right.
Morgan’s Restaurant
Lightning and power surges ruin thousands of computers everyday. In just a blink of an eye you can be denied access to important data. Belinda McGinnis, owner of Morgan’s Restaurant face this situation when her computer wouldn’t power up. Faced with the possibility that several years of business data was lost forever, she turned to us to see if we could fix her computer or retrieve her data.
MAP Agency Laptops experience more wear and tear than desktop computers which makes them more likely to fail. When your laptop stops working and you have to purchase a new one, how are you going to transfer your information and personalized settings to your new one? Lynn Hammond, owner of MAP Agency faced this situation when her primary business laptop crashed. Click here to continue
Superior Door Service When your garage doors won’t go up and down, you’d better call Mike and Lori Nikolas with Superior Door Service to get them working again. They provide garage door services to residential and business customers. When the computers at Superior Door don’t start up and shut down properly, they call us to make them work again. Click here to continue
Touchwork of Weston Massage Therapy Kirk Nelson with Touchwork of Weston promises his customers that he will help them improve and maintain their state of wellness and quality of life by reducing stress. When your computer doesn’t work, it definitely adds stress. When Kirk gets stressed about his business computer, we come to his rescue to offer some of our own “computer therapy” Click here to continue
Pro Cool Heating and Cooling Dell manufactures the best computers on the planet, but sometimes quality products can fail. This is the situation Kristi LaShure with Pro Cool Heating and Cooling experienced when she couldn’t access the information on her business computer. Desperate to make sure her and her husband could continue providing heating and cooling repair services to their customers, she called us to save her important business data. Click here to continue
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We offer on-site computer repair, networking services and ‘technology peace of mind’ to businesses and households throughout the Kansas City Area serving the communities of Kansas City, Lee’s Summit, Blue Springs, Overland Park, Leawood, Olathe, Belton, Blue Springs, Gladstone, Grain Valley, Grandview, Harrisonville, Independence, Lenexa, Lexington, Liberty, Mission, Oak Grove, Odessa, Parkville, Peculiar, Pleasant Hill, Prairie Village, Raymore, Richmond, Roeland Park, and Shawnee. |
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Serving the Kansas City metro area and surrounding counties 816-942-0672 |
