Integral Computer Consultants - Medical Education Development and Support

M.E.D.S

On a daily basis we have to go to bat for the people who depend on us to make sure that their computers are up and running. Take Deb Kassien, Co-Owner of Medical Education Development and Support. She was experiencing problems with a laptop that she recently purchased from an area electronics super store. The last time she took a laptop in for warranty repair, she was without it for 30 days. She called on our services to ensure that she would get the laptop repair with no delay.

A month before, we came in and helped M.E.D.S with the installation of a wireless network and wireless printer. During the service call, we discovered that there was a problem with the wireless network card on Deb’s laptop. Covered by a warranty provided by the SuperCenter she purchased it from, Deb took the laptop in for a replacement because it had already been in for service two prior times. After four weeks of getting the runaround and not having a computer for her business, Deb was finally awarded a new laptop only to find out that it had problems as well.

Rather than to experience the same situation that she experienced before, Deb called on us to accompany her to make sure she got a new laptop. Not only did we help point out the problem to the technicians the store had on staff, we helped Deb pick out a computer that had twice the capacity than the one she purchased. The new computer will ensure that Deb will stay productive and experience no downtime in her business.

This is one of the many examples of success stories businesses and individuals have experienced with us as we give them peace of mind by making sure their computers are up and running all of the time.

If you would like to learn more about M.E.D.S, visit them on the web at www.medsedu.info or call Deb Kassien at 816-273-6337.

If you need help with your computers, call Integral Computer Consultants today at 816-942-0672

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